I want to say a big thanks to Dr David Hall of Advanced Vet Care and the veterinary staff of Geelong Animal Emergency who cared for our beloved Black Lab,... read more Jack (our fur son), on Friday 7 February. Because of a wound to his mouth several weeks ago, Jack developed an abscess near his jaw which caused him significant pain when he opened his mouth beyond that necessary to sip water. As a result, his food had to be mashed so he could lick it up without pain. Intermittently, he would unwittingly open his mouth too much and get a sharp, unexpected pain - episodes like this and the constant background pain from the abscess, contributed to him becoming depressed and fearful of food and the places where was when he got these sharp pains. It was a very distressing situation for him and us, his parents. Well, with care and expertise, Dr Hall located and treated the troublesome abscess and today, a week after his surgery, he returned to the dog beach he grew up on, where he could run and swim free and unrestricted with all his mates. His excitement at his new found freedom from pain was palpable - he was literally shrieking for joy, as we were! So, thanks David Hall and all the staff involved - we are so grateful and relieved we still have our darling Jack.

I don't understand any of the negative comments on this site. The brilliant, compassionate team that work here go above and beyond in their role. Bought Sally in last night... read more for a non emergency and was seen within less than 10 minutes. The clinic was very busy, but all staff were efficient, friendly, amazing, knowledgeable. Can't thank you guys enough!

Immensely grateful there is this service AT ALL. Sure it is expensive but 24 hour care is not cheap! They have helped my dog twice - once got hit by... read more a car and second time ate grapes. Professional and quick service. Price tag hurts but you can't help when your dog gets sick and sometimes it is out of hours. The reality of having a pet.